Global Technical Helpdesk
Sutherland
Chennai0–5 yrs1h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 5 years
- Must know
- Help deskCustomer service
- Work
- On-site in Chennai
- Pay
- ₹3–4.5 LPA
- Skill demand
- Customer service38%Help desk32%of 99 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
Sign in free to see which of these skills your resume already shows.
Job Title: Global Technical Helpdesk
About the Role
Sutherland is hiring for an International Technical Process-Customer Support role. This opportunity is for experienced candidates passionate about customer service and with strong English communication skills.
Key Responsibilities
- Provide technical support and issue resolution
- Handle inbound international customer calls
- Deliver high-quality customer service
- Maintain accurate customer interaction records
Requirements & Tech Stack
- Minimum 6 months - 3 years of experience in complete voice support.
- Excellent verbal and written communication skills in English.
- Good articulation and problem-solving skills.
- Customer-focused attitude with a willingness to learn.
- Other domain experience will not be considered.
Qualifications
- Minimum of 6 months - 2 years experience in complete voice support.
Shift & Work Details
- 5-day work week with rotational shifts and rotational offs.
- Predominantly night shifts.
- Two-way cab facility provided (up to 25 km radius based on shift timing).
- Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai (Opposite Perungalathur Railway Station).
Compensation
- CTC: 3.00 LPA to 4.5 LPA (varies based on candidate's experience & their previous CTC).