Intern, Growth Operations
Outskill
Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OperationsCRMSalesMarketingTroubleshootingExcel
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- Marketing40%Sales30%Operations23%CRM15%of 98 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
Outskill is seeking a detail-oriented and proactive Operations Intern to support the end-to-end operations of workshops. The intern will assist with lead management, participant enrollment, workshop execution, communication coordination, data tracking, and post-workshop follow-ups.
Key Responsibilities
- Workshop Operations: Assist in planning, coordinating, and executing workshops, ensuring all operational requirements are completed on time.
- Live Session Management: Support live workshop execution by monitoring sessions, coordinating with internal teams, and resolving basic operational issues.
- End-to-End Funnel Management: Track the workshop funnel, including lead registrations, cohort enrollment, WhatsApp group joins, attendance, and post-workshop follow-ups.
- Data Management: Maintain and update lead databases, participant lists, cohort details, and operational trackers.
- Communication Coordination: Support WhatsApp and CRM communication workflows, including reminders, batch updates, and participant follow-ups.
- Performance Tracking: Monitor registrations, show-up rates, attendance, and other workshop metrics to identify discrepancies and report issues.
- Non-Attendee Follow-ups: Prepare lists of participants who missed workshops and support re-engagement campaigns.
- Cross-Functional Coordination: Work with marketing, CRM, sales, and program teams to ensure smooth workshop execution.
- Troubleshooting: Identify and escalate operational issues related to enrollment, participant communication, and workshop execution.
Requirements & Tech Stack
- Use basic Excel and Google Sheets formulas such as SUM, COUNTIF, SUMIF, IF, and VLOOKUP to manage data, validate records, and prepare reports.
Qualifications
- Basic knowledge of Microsoft Excel or Google Sheets.
- Familiarity with basic spreadsheet formulas and data management.
- Good communication and coordination skills.
- Strong attention to detail and willingness to learn.
- Ability to manage multiple tasks and meet deadlines.
- Proactive approach to problem-solving.