Account Manager

About the Role

This is a fast-moving, high-volume role that requires an equal mix of relationship building, strategy, and acting with urgency to fulfill both school and educator needs. You will be on the front lines of our mission, managing and growing a portfolio of US school partnerships while simultaneously supporting a dedicated group of educators to ensure they find the right roles and succeed in them. You’ll have the opportunity to make a tangible difference in the US education system by helping schools save money and educators earn more.

About Zen Educate

Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. By leveraging the latest technology, we purpose built a platform that helps schools to pay less while educators earn more. We have recently raised our Series B funding of $37mil.

Key Responsibilities

• Managing and growing US school partnerships:
• Building deep, meaningful relationships with your school partners.
• Working with school partners to generate increasing demand for Zen educators.
• Upselling Zen products and services to expand our impact within your school partner portfolio.
• Acting as a responsive, central point of contact for all school partnership stakeholders.
• Reporting on key trends and feedback to our Product team.
• Managing and supporting US educators:
• Communicating daily with newly onboarded educators to place them in daily subbing or long-term roles.
• Maintaining constant contact with active educators to provide feedback, ensure satisfaction, and solve problems.
• Coaching educators and improving their performance in schools.

Requirements & Tech Stack

• Mindset & Traits:
• Coachability: Eager to learn daily, brings low ego, and thrives on feedback.
• Grit: A self-starter who enjoys getting scrappy and thinking like an entrepreneur.
• Positivity: Lifts others up and celebrates wins.
• Strong Work Ethic: Holds oneself to high standards, is organized, efficient, and works with urgency.
• Empathy: Deeply cares about other people’s experience and goes above and beyond.
• Skills & Experience:
• A deep passion for the education sector and creating a positive social impact.
• Experience in sales, partnerships, account management, recruitment, or education is a plus.

Growth & Development

This role offers expertise in account management, sales, partnerships, and operations. You will also learn how to work effectively with a world-class product and technology team.

Team & Culture

A collaborative, high energy, and mission-driven team.

Benefits

• Equity compensation
• Bonus
• 18 Paid Vacation Days
• 10 Paid Company Holidays
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan
• Sick leave
• Paid biweekly

Hiring Process

• Step 1: Intro call with the Talent team.
• Step 2: 1-hour interview to review a practical task and role play a mock call.
• Step 3: 1-hour interview to ensure alignment with mindset and traits.

Note: The company may use artificial intelligence (AI) tools to support parts of the hiring process.