Graduate Apprentice Trainee

About the Role

The National Apprenticeship Training Scheme is a program where Volvo Financial Services India engages freshly graduated individuals for year-long apprenticeships. This program provides practical training and skills development opportunities within the company’s various functions under Financial Services, serving as a structured approach to train future workforce members.

Key Responsibilities

• Prepares and follows up for collection on overdue accounts.
• Calls and follows up with customers to negotiate for collection of overdue amounts, maintains relationships, and keeps track of market references.
• Maintains effective communication with customers and third parties, such as lawyers, collection agencies, and repossession agencies.
• Identifies asset deployment and monitors its movement/utilization.
• Regularly monitors account repayment, analyzes delinquency causes, and reports concerns timely.
• Resolves customer disputes promptly.
• Implements repossession of assets.
• Ensures the integrity of collection data and customer logs, including visit reports, for allocated accounts.
• Maintains accuracy in uploading trails on all cases within set timelines.
• Strictly adheres to compliance.
• Maintains relationships with Collection Agencies and their executives, follows up, and provides updates.
• Updates payments in the VFS System.
• Involves collections follow-up across all buckets and repossession activities.

Requirements & Tech Stack

• Knowledge of Microsoft Office tools usage.
• Ability to converse fluently in English, Hindi & Regional Language of the said state is a must; additional languages are an advantage.

Qualifications

• Should be a fresh graduate, preferably BCom or BBA.
• Strong willingness to learn and explore a career opportunity in the financial services industry.
• Strong communications skills.
• Knowledge of working in a process-driven organization.

Additional Notes

• The apprenticeship is for a period of 1 year, post which a certificate of completion will be provided. There is no guarantee of employment after completion.
• A fixed stipend of INR 16,500/- per month will be provided during the apprentice period.
• Group Personal Accident & Term Life insurance will be applicable as per company policy.
• Travel reimbursement will be provided on actuals based on set limits, as per company policy.
• Work Location: Karnal.