Operations Support Executive

About the Role

INDIANABULLS PRIVATE LIMITED is hiring an HR Executive – Recruitment & Onboarding for its Ludhiana office. You’ll support recruitment and onboarding for an overseas client in the logistics and last-mile delivery industry, managing candidates from screening through their joining date.

Key Responsibilities

Recruitment & Candidate Screening

• Post and manage job openings.
• Source candidates through job portals, professional networks, referrals, and recruitment databases.
• Review applications and conduct initial screening calls to assess communication skills, experience, availability, and fit for the role.
• Explain job duties, compensation, shift timings, work location, and hiring expectations to candidates.
• Maintain a pipeline for current and upcoming openings and follow up with candidates throughout the hiring process.

Interview, Offer & Pre-Joining Coordination

• Schedule interviews with hiring managers and share instructions with candidates.
• Coordinate additional interviews, assessments, training, or client evaluations as needed.
• Follow up on feedback and communicate next steps promptly.
• Coordinate offer issuance and acceptance.
• Confirm joining dates, shift timings, work location, and documentation requirements.
• Track offer acceptances, joining confirmations, and candidate drop-offs.
• Escalate concerns or potential delays to the HR team.

Employee Onboarding

• Coordinate onboarding from selection through the employee’s joining date.
• Collect, review, and organize required documents, onboarding forms, and policy acknowledgements.
• Coordinate background verification, drug testing, and other client-specific onboarding steps where applicable.
• Schedule orientation, training, and introductory sessions.
• Follow up on pending documents, forms, or training so new hires can complete onboarding on time.

Recruitment Reporting & Administration

• Keep candidate databases, interview schedules, employee records, and onboarding trackers accurate and up to date.
• Prepare daily or weekly hiring updates covering applications, interviews, selections, offers, joining confirmations, and drop-offs.
• Keep candidate and employee information confidential and maintain records for internal review and audits.

Requirements

• Strong spoken and written English, with confidence conducting screening calls and communicating professionally by phone, email, and online.
• Strong organization, attention to detail, and consistent follow-up across multiple candidates and deadlines.
• Good computer skills, including Microsoft Office, Excel, Google Sheets, email, and online recruitment tools.
• Ability to manage assigned candidates independently, meet hiring targets, and coordinate with HR, operations, and management.
• Availability to work on-site in Ludhiana on a permanent night shift aligned with North American business hours.

Education & Experience

• Required: Higher Secondary (12th Pass).
• Preferred: A bachelor’s degree and one year of relevant experience in recruitment, talent acquisition, staffing, HR operations, or employee onboarding.
• Experience with candidate sourcing, screening, interview coordination, job portals, applicant tracking systems (ATS), or HR information systems (HRIS) is an advantage.
• Experience with US or Canadian recruitment is preferred.
• Exposure to international processes, BPO/KPO, high-volume hiring, or recruitment for logistics, transportation, or last-mile delivery is also valued.

What We Offer

• Performance-based salary reviews and professional training in recruitment and HR.
• Hands-on experience with North American hiring and onboarding processes.
• Long-term career opportunities in recruitment, talent acquisition, HR operations, payroll, and performance management.
• Provident Fund, ESI where applicable, paid leave as per company policy, and paid sick time.
• A supportive and professional work environment.