Sales Associate (Madison)

About the Role

The Sales Associate position contributes to the store's success by ensuring customer service and store standards meet company expectations. Sales associates report to all supervisors within the store (Key Holder, Assistant Manager, and Store & Local Brand Manager).

Key Responsibilities

• Acknowledge and assist every customer in a friendly and welcoming manner; answer questions, locate merchandise, recommend styles, and assist try-on sessions in the fitting rooms.
• Be knowledgeable and able to speak to all current promotions and sales.
• Possess comprehensive knowledge about the brand, fits, materials, and manufacturing of PAIGE garments.
• Maintain store visual standards by ensuring products are displayed neatly, in size and color order, and that the store is clean and neat.
• Perform cleaning and straightening duties required prior to store opening and following store closing.
• Provide a friendly, accurate, and efficient transaction process for customers.
• Obtain comprehensive knowledge of the POS system, and be able to handle transactions during POS malfunctions.
• Receive and transfer shipments, including RTWs (Return to Warehouse).
• Participate in scheduled inventory tasks, including store-wide physical inventory counts.

Requirements & Tech Stack

• Comprehensive knowledge of sales floor expectations, clienteling, cashiering, and inventory operations.
• Knowledge of the POS system.

Qualifications

• Open availability on weekends.
• Availability to work at least 30 hours per week.
• Availability to work up to 5 shifts per week.
• Ability to work during Vacation Blackout Policy dates.

Employee Perks

• Progressive Sales Commission Pay.
• Clothing Allowances.
• Employee Discounts (Stores & Partnered Companies).
• Paid Parental Leave.
• Company 401(k) Match.

Base Pay Range

$19/hr - $20/hr