Work Based Learning Program Data Center Operations Technician
Amazon Web Services (AWS)
San Francisco, CA0–20 yrs1h agovia LinkedIn
About the Role
Amazon Web Services (AWS) is seeking Data Center Technicians as part of our Work Based Learning Program (WBLP). This is a trainee position requiring the successful candidate to report to a site location. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting data centers, servers, storage, networking, power, and cooling equipment.
Key Responsibilities
- Take ownership of technical issues, engaging other teams when needed to drive resolution.
- Solve problems at their root and understand the broader context.
- Maintain service level agreements through the implementation of proactive issue detection and reporting.
- Participate in our 12-month work and training program.
- Be trained on data center safety, policies, procedures, and guidelines.
- Travel within the regional work area is required; a reliable personal vehicle and valid driver’s license are necessary.
Physical Requirements
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds.
- Ability to work in an environment that operates 24/7, with participation in primary responder rotation and after-hours support as needed.
- Working in cramped and/or elevated and/or noisy environments.
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day.
- Ascending and descending ladders, stairs, and gangways safely and without limitation.
- Tolerance for working in non-climate-controlled environments with temperature fluctuations.
Requirements & Tech Stack
- Willingness to participate in shift rotations (days/nights/weekends/holidays) to support 24/7 data center operations.
- Microsoft Office products and applications.
- Experience managing work and priorities through a ticketing system.
- Computer hardware components and operating systems.
Qualifications
- High school or equivalent diploma.
- Are 18 years of age or older.
- Eligible candidates must have work authorization without employer intervention.
- STEM classes or vocational course curriculum education.