Trainee Associate Engineer
BT Group
Delhi, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceProduct management
- Work
- On-site in Delhi
- Pay
- Not stated by the employer.
- Skill demand
- Product management8%Customer service1%of 98 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
The Trainee Associate Engineer supports the delivery of excellence in customer service through tactical issue resolution and by assisting in activities and programs that enhance the organisation’s customer-facing engineering capabilities.
Key Responsibilities
- Supports the delivery of continuous assessments across a specified area of the organisation's field engineering capabilities, identifying critical gaps and delivering the design of future required engineering states.
- Supports the deployment of tools that enable engineering teams to continue building and innovating.
- Participates in the timely resolution of critical customer escalations, contributing to high standards of customer delivery.
- Undertakes the implementation of efficiency savings and delivers on targets for performance in output and quality to ensure an environment of continuous improvement is instilled in the team.
- Undertakes the designing and planning of tactical project plans across product/service groupings to meet time, cost, and quality targets.
- Follows roadmaps for engineering capability, maturity, health, and status updates, ensuring the function's vision aligns with group strategy.
- Executes and delivers within standardised procedures to achieve objectives and the vision of engineering enablement.