Spa Receptionist
St. Regis Hotels & Resorts
New Delhi, Delhi, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Diploma
- Must know
- Accounting
- Work
- On-site in New Delhi
- Pay
- Not stated by the employer.
- Skill demand
- Accounting2%of 99 similar fresher jobs posted in India this week
- Listed
- 4 Nov 2026 · still open
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About the Role
Schedule services for individuals and large groups using spa/salon reservations software system. Answer questions about available services and promote and sell spa/salon services.
Key Responsibilities
- Call guests to confirm scheduled services.
- Update the reservations/cancellations list throughout the day.
- Inform providers of last-minute changes and resolve scheduling issues with supervisor/manager.
- Check in guests for appointments, confirm first and last name.
- Provide general spa orientation to guests upon arrival.
- Obtain assigned bank, ensure accuracy of contracted monies, and obtain change for expected business.
- Keep bank secure at all times.
- Process guest payments for spa/salon services and obtain payment authorization as needed.
- Accept and log cash tips for employees.
- Balance, scan, and drop receipts with Accounting.
- Notify Engineering of maintenance and repair needs.
- Report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Perform other reasonable job duties as requested by Supervisors.
Requirements & Tech Stack
- Spa/salon reservations software system
Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1-year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- Physical Requirements:
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.