2027 Product Management Consulting Intern

About the Role

West Monroe is seeking Consulting Interns to join their Software discipline and Product Management team within the Technology & Experience (TechEx) Practice. This role focuses on creating, scaling, and refining human-centered software and AI products.

Key Responsibilities

• Assist in foundational Agile/traditional UX product development practices, including creating user stories, artifacts, refining backlogs, and defining product requirements.
• Contribute to discovery work by conducting competitive research, observing user interviews, supporting technical analysis, and coordinating research activities.
• Support Quality Assurance (QA) efforts by providing input on acceptance criteria and process improvement.
• Assist in crafting clear narratives using storytelling principles and surfacing industry trends for product and experience opportunities.
• Help create and implement digital offerings such as customer portals, intranet sites, mobile apps, modern integration, and intelligent agents.
• Support the team in creating concise status and progress reporting and communication.
• Analyze user engagement and/or market/persona segment data to identify trends and insights.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations.
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate client outcomes.

Requirements & Tech Stack

• Sharp analytical thinking and an interest in solving complex problems.
• Effective written and verbal communication skills.
• A collaborative mindset and enthusiasm for teamwork.
• Ability to stay organized and manage priorities in a dynamic environment.
• Demonstrated leadership through academics, extracurricular activities, or prior work experience.
• Curiosity about emerging technologies, including AI, and a passion for continuous learning and innovation.
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation.
• Strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.

Qualifications

• Bachelor’s degree in progress, with an expected graduation date between December 2027 and August 2028.
• Minimum cumulative GPA of 3.0.
• Legally authorized to work in the United States without limitation or sponsorship.
• Reside within 50 miles of the assigned office.
• Ability and willingness to travel (up to 50%).

Majors in:

• Human Centered Design & Product Management
• Human-Computer Interaction (HCI)
• Information Systems
• Product and User Experience Design