Intern I *Multiple Vacancies, Summer 2027 Term*

About the Role

This is a part-time, ten-week, 320-hour paid internship designed to equip college students with meaningful, real-world experience in the City of Dallas' Convention and Event Services Department. The program focuses on developing working knowledge of municipal government procedures and exposure to the tourism and hospitality sector. Interns are paid a livable wage and must commit to the full duration of the program. Work schedules may include evenings, weekends, and holidays.

Key Responsibilities

• Assist in performing job duties relating to one or more functional areas in the administration of a municipal government.
• Develop working knowledge of municipal government procedures for professional growth or to meet internship requirements.
• Assist in performing various administrative, clerical, or secretarial duties.
• Gain exposure to tourism, events, customer experience, data analytics, hotel operations, marketing, and other specialized functions.
• Apply academic knowledge to real projects in areas such as destination marketing, content creation, social media strategy, and hospitality operations.
• Assist with day-to-day operational activities, including guest services, event planning, sales support, administrative duties, and facility or housekeeping operations.
• Contribute to marketing and engagement initiatives.
• Communicate clearly and professionally with guests, staff, partners, and supervisors.
• Support the planning, logistics, and execution phases of events.
• Complete a final project, presentation, or written report summarizing key learning outcomes and contributions.
• Conduct individual studies or projects in one or more city departments or divisions.
• Perform and assist in a variety of functions such as special services including contracts management, emergency preparedness, damage control, architecture, engineering, and construction.
• Support financial services such as budgeting, grants and trust management, accounting, purchasing, revenue forecasting, and monthly financial reporting.
• Perform various personnel functions such as payroll, insurance, worker's compensation, safety, hiring and promotion, training, retirement, termination, affirmative action, benefits training, taxes, and medical reports.
• Prepare periodical reports on project progress.

Requirements & Tech Stack

• Microsoft Office Suite

Qualifications

• Undergraduate degree-seeking students currently enrolled in an accredited college or university.
• Undergraduate degree-seeking students who maintain permanent residence in Dallas County.
• All majors are encouraged to apply.
• Eligible for academic course credit.
• No minimum GPA requirement.
• Preference is given to applicants who maintain permanent residence in Dallas County.
• Preference is given to rising sophomores and juniors.
• Preferred majors/areas of study related to hospitality and tourism including Business, Technology/Data (data analytics, information technology).

Knowledge, Skills, And Abilities

• Ability to investigate and analyze.
• Ability to work independently or as part of a team.
• Ability to write clear, concise reports.
• Ability to establish and maintain strong working relationships.
• Ability to adapt to diverse organizational cultures and working environments.
• Strong public speaking skills.
• Commitment to exceptional customer service.
• Effective verbal and written communication abilities.
• Critical-thinking and problem-solving skills, especially in fast-paced or dynamic settings.
• Strong time-management skills and the ability to meet deadlines.
• Willingness to actively participate in professional development opportunities.
• Ability to build and maintain positive relationships with internal and external stakeholders.
• Reliable transportation, punctuality, and a strong sense of responsibility are highly valued.

Salary

• $21.50 - $21.50 per hour