Customer Care Representative

Freightos for Forwarders

Atlanta, GAFresher5h agovia LinkedIn

This job at a glance

Who can apply
New grads, no experience needed
Must know
Onboarding
Nice to have
Customer service
Work
Remote
Pay
Not stated by the employer.
Listed
Nov 11, 2026 · still open

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About the Role

Freightos is hiring a Customer Care Representative for a fully remote position.

Key Responsibilities

  • Respond to customer calls and emails.
  • Assist with freight booking requests.
  • Provide shipment tracking updates.
  • Resolve basic booking and billing issues.
  • Maintain accurate customer records.

Requirements & Tech Stack

  • Strong English communication skills.
  • Basic computer proficiency.
  • Reliable internet connection.
  • Must reside in the U.S. and be authorized to work.

Qualifications

  • No experience required.

Nice to Have

  • Previous customer service experience.
  • Familiarity with online booking platforms.

Benefits

  • $24-$29 per hour.
  • Fully remote work environment.
  • Full-time or part-time schedules.
  • Paid training and onboarding.
  • Career advancement opportunities.

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