Member Services Specialist
Asset Management & Association Services
Atlanta, GAFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer serviceCRMTroubleshooting
- Work
- Hybrid in Atlanta
- Pay
- Not stated by the employer.
- Listed
- Nov 9, 2026 · still open
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About the Role
Asset Management & Association Services (AMAS) is seeking a friendly, dependable, and detail-oriented individual for its membership services team. This role is ideal for those with a strong background in retail, hospitality, customer service, or administrative support who enjoy helping people. AMAS provides management and administrative services for REALTOR® associations and professional organizations.
Key Responsibilities
- Provide friendly, professional assistance to members via phone, email, and other communication channels.
- Answer membership questions and resolve account, billing, and registration inquiries.
- Process membership applications, renewals, payments, and other transactions.
- Enter, update, and maintain accurate information in the membership database (CRM).
- Review records for accuracy and completeness.
- Assist members in navigating online services and troubleshoot basic account issues.
- Collaborate with team members to ensure timely, accurate, and exceptional service.
Requirements & Tech Stack
- Excellent customer service skills: Friendly, patient, and professional approach.
- Strong computer skills: Confidence using computers, navigating software, entering data, and learning new systems.
- Attention to detail: Essential for managing membership records and processing transactions.
- Strong communication skills: Ability to communicate clearly and professionally via phone and email.
- Problem-solving abilities: Willingness to investigate, find solutions, and follow through.
- Organization and reliability: Ability to manage multiple tasks, meet deadlines, and work effectively with a team.
- Experience with CRM software (implied by "membership database (CRM)")
Qualifications
- Previous experience in an office environment, association management, or the real estate industry is not required.
- Transferable skills, a positive attitude, and a willingness to learn are valued.
Compensation & Benefits
- $20 per hour, Full-Time
- Employer-paid medical insurance (full monthly premium covered for employees electing coverage)
- Paid holidays
- Paid time off
- Additional employee benefits
- Training and opportunities to develop new professional skills
- Supportive, collaborative team environment
Work Schedule & Location
- Hybrid position based in Sandy Springs, Georgia.
- Typical schedule: four days in the office, one remote day per week.
- Candidates must be able to commute to Sandy Springs regularly.