Spanish Bilingual Customer Service Rep
Natsoft
Atlanta, GAFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer serviceLead generation
- Work
- On-site in Atlanta
- Pay
- Not stated by the employer.
- Listed
- Nov 4, 2026 · still open
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Spanish Bilingual Customer Service Representative
About the Role
Seeking Spanish Bilingual Customer Service Representatives to handle inbound and outbound calls from residents, applicants, and prospective customers. The role involves providing excellent customer service, resolving inquiries, following company policies, and ensuring a high level of customer satisfaction.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Provide excellent customer service.
- Resolve customer inquiries.
- Follow company policies.
- Ensure a high level of customer satisfaction.
Requirements & Tech Stack
- Fluent in both Spanish and English (spoken and written), with native or near-native proficiency.
- Minimum 6 months of customer service or call center experience, preferably in voice support.
- Experience handling inbound and outbound customer calls.
- Strong communication, problem-solving, and customer service skills.
- Ability to demonstrate empathy and professionalism while handling customer inquiries and challenging situations.
- Willingness to work in a hybrid onsite environment in Atlanta, GA.
- Flexibility to work across two shifts as required.