Sales Administrator

About the Role

The Sales Administrator supports the sales team by coordinating sale-related activities, maintaining customer and pricing information, preparing quotations and contracts, and serving as a liaison between customers, sales representatives, and internal departments. This role helps ensure efficient sales operations while delivering exceptional customer service.

Key Responsibilities

• Prepare and distribute customer quotations, contracts, project submittals, and other sales-related documentation.
• Maintain customer, pricing, and sales information within company systems to ensure accuracy and timely processing.
• Monitor and respond to customer inquiries, phone calls, and emails while providing exceptional customer service.
• Support the sales team by coordinating order processing, resolving customer issues, and serving as a liaison between customer and internal departments.
• Assist with special projects, reporting, data maintenance, and other duties as assigned.

COUNTY Core Competencies

• Integrity & Organizational Awareness
• Customer First Focus
• Results Driven Orientation
• Teamwork, Safety & Collaboration
• Problem Solving & Decision Making
• Creativity & Innovation

Job-Based Competencies

• Overarching Sales Delivery
• Business and Industry Analysis
• Product Analysis
• Demand Generation
• Developing Leads into Sales & Growing Accounts
• Communication
• Negotiating

Requirements & Tech Stack

• Microsoft Office (Excel, Word, Outlook)
• Ability to learn ERP and other business software systems.

Qualifications

• 0-2 years of experience in sales support, customer service, administrative support, or related role.
• Strong verbal and written communication skills.
• High attention to detail and accuracy.
• Highly organized, proactive and able to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively across departments.

Work Environment

• Work is typically performed in an office environment.
• Extended computer use and regular interaction with employees.
• Standard hours: Monday-Friday 7:30 AM - 4:30 PM, with occasional overtime during peak business periods.

Physical & Work Expectations

• Frequent sitting, typing, viewing computer screens, and using office equipment.
• Frequent communication via telephone, email, and in-person interactions.
• Ability to maintain attention to detail, prioritize multiple tasks, and meet deadlines in a fast-paced environment.
• Occasional standing, walking, bending, reaching, and handling office materials or files.