Research Analyst, Online Communities

About the Role

As a Research Analyst, you will gain hands-on experience in market research, helping leading brands understand their customers. This entry-level role is designed for recent college graduates eager to learn, develop new skills, and build a foundation in research, project management, and consumer insights. You will work alongside experienced researchers and client teams, gaining exposure to every stage of the research process.

Key Responsibilities

• Manage Research Projects
• Take ownership of online research studies, ensuring accurate, efficient, and on-schedule execution from setup through final delivery.
• Program, test, launch, and manage surveys, online discussions, live chats, and other digital research activities using innovative research platforms.
• Partner with the account team to build initial reporting templates, create charts, and develop compelling PowerPoint presentations.
• Monitor and Ensure Data Quality
• Track fieldwork progress, manage participant quotas, evaluate data quality, troubleshoot issues, and keep project teams informed of study status and results.
• Build and Maintain Engaging Research Communities
• Manage online research communities by publishing content, communicating with participants, overseeing incentive programs, and supporting member engagement activities.
• Build, maintain, and update community databases to ensure the right sample selection.
• Support Participant Recruitment and Community Health
• Assist with recruiting participants, managing sample and respondent databases, monitoring community activity, and helping ensure a positive participant experience.
• Drive Excellence
• Apply attention to detail, strong organizational skills, and a proactive mindset to every project.
• Deliver high-quality work in a collaborative environment.

Requirements & Tech Stack

• Bachelor's degree (completed or graduating soon) in Marketing, Business, Psychology, Communications, Sociology, Statistics, or a related field.
• Strong curiosity about consumer behavior and market trends.
• Excellent organizational and project management skills.
• Strong written and verbal communication abilities.
• Comfort working with technology, AI, and learning new software applications.
• Attention to detail and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, especially PowerPoint and Excel, is a plus.

Qualifications

• Intellectual curiosity.
• Highly organized.
• Detail-oriented.
• Interested in building a career in market research, customer insights, and consulting.