Apprentice
American Express
Gurugram, Haryana, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- OperationsExpressStakeholder managementBusiness analysisData visualizationExcel
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Operations34%Business analysis8%Stakeholder management5%of 97 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
The GCS trainee apprentice will be responsible for supporting GCS India Operations. This role involves structured training, collaboration, and the opportunity to experience the dynamic world of American Express.
Key Responsibilities
- Manage day-to-day business operations supporting GCS India.
- Assist teams and leaders in customer deliverables and control-related activities to ensure seamless service delivery and a strong control environment.
- Ensure adherence to Company policies, Standard Operating Procedures (SOPs), and American Express compliance standards in all operational processes.
- Execute tasks in alignment with Service Level Agreements (SLAs) and maintain process quality in line with established guidelines for consistency and accuracy.
- Collaborate with cross-functional teams and stakeholders to facilitate the smooth execution of assigned tasks, initiatives, and projects.
- Identify process improvement opportunities by recognizing gaps and recommending enhancements to increase efficiency, elevate the client/customer experience, and enhance the control environment.
- Maintain high performance standards by ensuring effectiveness, efficiency, and quality in all deliverables.
- Provide operational support, including developing and maintaining reports, dashboards, presentations, and status updates for ongoing activities.
Qualifications
- Graduates in any discipline (preferably Commerce/Business Administration/Economics/Banking and Finance).
- Excellent verbal & written communication skills.
- Working knowledge of MS-Office (Excel, PowerPoint, Word).
- Ability to collaborate effectively across all levels of management.
- Demonstrate a positive attitude, agility, and willingness to learn and develop.
- Ability to work independently in a fast-paced, structured, high-volume environment with minimal supervision.
- Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy.
- Must be flexible to work across different shifts.
Benefits
- Cab facility
- Free meals
- Flexible working model with hybrid arrangement
- Training and development opportunities