Associate Analyst

About the Role

United Airlines is seeking an Associate Analyst - Customer Insights & Analytics to join its India Knowledge Center. This role supports stakeholders across operating teams by providing timely, data-driven insights to meet the challenges of scaling the airline while maintaining dependability and customer focus.

Key Responsibilities

• Extract data from a variety of sources to assist in building operational dashboards and reports.
• Leverage data from a variety of sources to analyze business performance and provide actionable insights.
• Support the creation of presentations for United leadership and external stakeholders.
• Execute solutions to business problems using data mining and data analysis.

Requirements & Tech Stack

• Analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information.
• Attention to accuracy and detail.
• Fluent in English and Hindi (written and spoken).
• Legally authorized to work in India for any employer without sponsorship.
• Reliable, punctual attendance is an essential function of the position.

Qualifications

• Bachelor's degree in a quantitative field like Math, Statistics, Computer Science, Engineering, or related field.
• 0 to 2 years of experience in analytics.
• Successful completion of an interview.

Preferred Qualifications:

• Master's degree.
• Airline experience or knowledge of airline operations.
• Familiarity with database querying tools and ability to write complex queries and procedures using Teradata SQL and/or Microsoft TSQL.
• Familiar with reporting tools like Spotfire, Tableau, or Power BI.