New York Store Operations Associate
CubeSmart
New York, NY0–2 yrs1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Customer serviceOperationsSalesMicrosoft Office
- Work
- On-site in New York
- Pay
- Not stated by the employer.
- Skill demand
- Sales75%Operations71%Customer service44%Microsoft Office14%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 10, 2026 · still open
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About the Role
The New York Store Operations Associate at CubeSmart is responsible for managing and maintaining stores within their district, encompassing customer service and property maintenance.
Key Responsibilities
Customer Service
- Develop customer relationships by identifying self-storage needs and providing appropriate solutions.
- Deliver a standout customer experience through face-to-face interactions.
- Meet monthly sales goals and metrics.
- Perform daily operational tasks including lock checks and showing units to customers.
- Rent self-storage units, sell store merchandise, and manage the leasing process.
- Accept payments utilizing the Point-of-Sale System (POS).
- Complete daily bank deposits.
- Make courtesy calls to customers regarding late payments.
Property Maintenance
- Perform daily walks of the property, cleaning units and store grounds.
- Open and close storage doors (up to 50 lbs.).
- Maintain the facility by mopping, sweeping, changing light bulbs, and cleaning out storage units.
- Ensure a clean and safe storage facility that meets company guidelines, including restrooms, landscaping, parking areas, storage doors, and office space.
Requirements & Tech Stack
- Customer Service
- Property Maintenance
- Point-of-Sale System (POS)
- MS Office products
Qualifications
- A positive and outgoing personality with a passion for helping people.
- Experience in delivering high-quality customer service to a diverse customer market.
- A self-driven mindset with a strong operational focus.
- Basic computer skills, including MS Office products.
- Ability to work Saturdays and Sundays.
- Physical requirements: frequently stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.
- Authorized to work in the U.S. without sponsorship.