Automation Developer

Key Responsibilities

• Collaborate with automation developers and services stakeholders to deliver automation solutions within agreed scope and timelines.
• Participate in the project delivery lifecycle (requirements clarification, solution build, testing, rollout, and hypercare) under guidance of a senior team member.
• Apply working knowledge of OS, infrastructure, SAP Basis, and/or databases to build and support automations for operational tasks.
• Identify repetitive/manual operational activities suitable for automation (e.g., monitoring checks, transport housekeeping, user/client administration, patching/OS updates) and propose candidates for improvement.
• Develop and maintain scripts and playbooks using tools such as Ansible and one scripting language (e.g., Python, Bash, or PowerShell).
• Create and deploy workflows in Service Now Flow for automated tasks and support platform/tool integration activities.
• Support technical rollout and adoption of automation solutions, including basic process updates and user enablement materials.
• Test and validate automation solutions (unit tests, peer review feedback resolution, and execution in non-production environments).
• Document design, implementation details, and runbooks following team standards.
• Provide L2/L3 support for existing automations, including troubleshooting, minor enhancements, and maintenance (tickets handling).
• Track work progress, collect user feedback, and escalate risks or blockers early.
• Monitor automation executions to detect issues and help validate realized benefits (e.g., success rates, time saved).
• Contribute to documentation quality by keeping procedures up to date and supporting knowledge sharing in the team.

Requirements & Tech Stack

• Develop and maintain scripts and playbooks using tools such as Ansible.
• Develop and maintain scripts and playbooks using one scripting language (e.g., Python, Bash, or PowerShell).
• Create and deploy workflows in Service Now Flow.
• Experience troubleshooting automation failures and understanding logs/errors in Linux, Windows and AIX environments.
• Basic understanding of software delivery practices: version control (Git), code reviews, testing, and documentation.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• Working knowledge in at least one area: OS administration, infrastructure, or hyperscalers.
• Hands-on scripting experience in one or more languages (Python, Bash, PowerShell, etc.).
• Practical experience developing Ansible playbooks (or willingness to learn quickly with mentoring).
• Ability to work in an operational environment with multiple stakeholders, following change and incident/problem processes.
• Good English communication skills (written and spoken).

Nice to have:

• Experience with AWX / Ansible Tower.
• Cloud infrastructure-as-code exposure (e.g., Terraform).
• Containerization exposure (e.g., Docker/Kubernetes basics).
• Experience building a few self-implemented automations for operational tasks.
• Interest in AI-assisted automation and productivity tooling.