Bakery Cake Designer

Job Title: Bakery Cake Designer

Key Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile, taking orders at the bakery counter, and assisting them with their needs throughout the store.
• Check orders for the day, set up a timeline and production schedule, and check cake orders daily for details including size, deco pack, icing needs, and dates.
• Decorate bakery items in a timely manner, keeping current on new designs and trends.
• Develop daily bakery orders for bakers including cakes and sizes needed.
• Track daily retail production and identify tasks to be completed with co-workers.
• Check product dates, pull cases for work, and list items to fill or replace.
• Order supplies for the decorating area and check off the order upon receipt.
• Deliver product and set up wedding cakes on site outside the store.
• Communicate with the Bakery Manager daily regarding displays, weekly ads, and special needs.
• Operate as a lead with part-time and other employees by instructing and reviewing their work.
• Participate in employee cross-training.
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times.
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Requirements & Tech Stack

• Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
• Strong decorating skills and ability to stay current on cake design trends and techniques.
• Ability to solve practical problems and follow instructions carefully in a fast-paced environment.
• Math skills including fractions, decimals, and percentages.
• Ability to lead and guide part-time employees, providing instruction and reviewing their work.
• Clear communication skills with customers, co-workers, and the Bakery Manager.
• Ability to operate a delivery vehicle in accordance with applicable DOT standards.
• Ability to safely use sharp knives and blades for food preparation.
• Exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
• Repetitive standing, walking, reaching, and bending.
• Work in the bakery department with exposure to flour dust, noise, temperature extremes, cleaning chemicals and solvents, and residual fumes.

Qualifications

• High school diploma or equivalent experience.
• Six months or less of similar or related work experience.
• Must be 18+.