Digital Product Management Intern

About the Role

• This internship is an ideal launchpad for anyone aspiring to build a career in digital management, business analysis, or agile technology delivery.
• Duration: June 7, 2027 - August 12, 2027

Key Responsibilities

• Product Management & Backlog Support: Partner with Product Managers and Product Owners to define user stories, groom product backlogs, clarify acceptance criteria, and track delivery progress across sprint cycles.
• Research & Competitive Benchmarking: Conduct user experience, market, and feature benchmarking research to identify digital best practices and inform product decisions for the relaunch.
• Business Analysis & Requirements Gathering: Assist in documenting business requirements, mapping current vs. future-state user workflows, and identifying operational dependencies across global business units.
• Launch Readiness & Quality Assurance: Support User Acceptance Testing (UAT), feature validation, and issue triage to ensure digital deliverables meet quality standards ahead of major rollout milestones.
• KPI & Performance Tracking: Collaborate with digital analytics teams to monitor performance metrics, track unification KPIs, and turn data into actionable insights for leadership.
• Cross-Functional Coordination: Help organize workshops, maintain project documentation, and facilitate communication across regional teams, agencies, and cross-functional project leads.

Requirements & Tech Stack

• Currently enrolled in a BA/BS degree program, in your 3rd or 4th year majoring in Business Administration, Information Systems/Technology, Computer Science, Human-Computer Interaction (HCI), Marketing/Digital Marketing, or a related field.
• Strong written and verbal communication skills, with the ability to translate complex ideas into clear requirements, presentations, and documentation.
• Analytical & Problem-Solving Mindset: Eager to dive into details, analyze business processes, and break down complex problems into clear, manageable steps.
• Product & Tech Curiosity: Basic understanding of or strong interest in digital product development, user experience (UX) principles, and Agile/Scrum methodologies.
• Organization & Detail Orientation: Highly organized, proactive, and capable of prioritizing multiple tasks in a fast-paced project environment.
• Proficiency in Google Workspace (Docs, Sheets, Slides) or Microsoft Office.
• Familiarity with digital tools like Jira, Confluence, Figma, or Miro is a plus.
• AI familiarity and curiosity to learn more.
• A passion for pets and supporting pet parents is a huge plus!

Compensation

• Salary Range: $24.00 - $25.00 USD