Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support in a result-driven, fast-paced environment. The role includes extensive formalized training, mentorship, and development in CaptiveAire products, market approach, application engineering, business development, and sales strategies.

Key Responsibilities

• Building relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules and plans to ensure timely equipment delivery and customer satisfaction.
• Providing service and technical support for existing equipment.
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring to remote troubleshooting.
• Providing integrated application engineering and design support for ventilation applications, aiming for sustainable products and technologies that meet customer needs.
• Working directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Performing inside sales support and application engineering on a daily basis.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educating and promoting CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Researching and developing new business opportunities with new and existing users.
• Delivering top-notch customer service with a willingness to go above and beyond.
• Prioritizing quick turnaround times.
• Continuously evaluating and improving processes and the customer experience.

Requirements & Tech Stack

• Mechanical, Electrical, Construction, or Science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Ability to embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• "Go Getter" mentality is essential.

Qualifications

• 0-5 years of experience.
• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based upon election of medical insurance).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $65-$90K base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.