Guest Service Associate
East India Hotels (EIH)
Agra0–6 yrs6h agovia Naukri
About the Role
- Manage front desk operations.
- Handle guest inquiries and resolve issues professionally.
- Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.
- Maintain accurate records of guest interactions, transactions, and preferences.
- Collaborate with other departments to ensure seamless guest experiences.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Stay updated on industry trends and best practices in guest service.