Front Desk Receptionist

About the Role

The Front Desk Receptionist role is a full-time, on-site position based in Delhi, India.

Key Responsibilities

• Greet and guide visitors.
• Manage incoming calls.
• Handle inquiries in a professional and courteous manner.
• Maintain the reception area.
• Manage appointment schedules.
• Coordinate with internal teams.
• Perform basic clerical tasks such as filing, data entry, and handling mail.
• Support customer service activities by providing clear information about projects.
• Direct visitors to appropriate staff.
• Ensure a smooth front-office experience.
• Uphold company standards of professionalism, reliability, and confidentiality.

Requirements & Tech Stack

• Receptionist Duties and Clerical Skills, including managing front desk operations, scheduling, and organizing records.
• Excellent Communication and Customer Service skills.
• Professional Phone Etiquette skills.
• Ability to maintain a welcoming, orderly reception area and present a professional demeanor.
• Basic computer proficiency (email, office applications, data entry).
• Familiarity with office equipment such as phones, printers, and scanners.
• Strong attention to detail, time management, and multitasking abilities.

Qualifications

• Prior experience in a front desk, administrative, or customer-facing role is preferred.
• Minimum high school diploma or equivalent.
• Additional certification in office administration or hospitality is an advantage.