Apprentice. IT. Development Program
Eaton
About the Role
We are seeking a motivated and enthusiastic Apprentice Scrum Master to support Agile delivery teams focused on Observability, Dynatrace, AIOps, and Service Reliability initiatives. This role is ideal for early-career professionals who are passionate about Agile methodologies, continuous improvement, IT operations, and digital transformation.
Key Responsibilities
- Facilitate Scrum ceremonies including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
- Support Product Owners in backlog grooming, prioritization, and sprint readiness activities.
- Track sprint progress and help ensure timely delivery of commitments.
- Maintain Agile boards and metrics using tools such as Jira and Azure DevOps.
- Coordinate delivery activities related to Dynatrace onboarding, monitoring enhancements, dashboards, and alert optimization.
- Work with observability engineers and platform teams to track action items and dependencies.
- Assist in organizing workshops and reviews related to service health, telemetry coverage, and observability adoption.
- Help monitor progress of automation and AIOps initiatives aimed at improving operational efficiency and reliability.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 0-2 years of experience in IT, software development, project coordination, or Agile environments.
Skills
- Basic understanding of Agile, Scrum, and Kanban methodologies.
- Strong communication, facilitation, and organizational skills.
- Ability to work effectively in a collaborative team environment.
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Teams, Outlook).


