Medical Assistant Family Practice

About the Role

At Henry Ford Health, we are committed to advancing health and improving lives. As a leading academic health system, we offer a comprehensive continuum of care. Our mission is to deliver exceptional care, advance health outcomes, and build healthier communities.

General Summary

Under the direct supervision of the provider and/or nursing leadership, the Medical Assistant performs administrative and clinical tasks to support quality and compassionate patient care.

Key Responsibilities

• Escort patient to room and prepares patient for examination, procedure, and treatment.
• Obtain vital signs and record in the electronic health record (EHR).
• Obtain and record patient history employing critical thinking skills.
• Prepare for, set up, and assist with examinations, procedures, and treatments per protocols, policies, and procedures.
• Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider. Consistently follow the six rights of medication administration. Maintain accurate immunization and medication administration records.
• Document care provided during patient visit in the EHR.
• Recognize and respond to emergencies.
• Actively monitor & respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR.
• Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off.
• Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.
• Prepare medication refill/request for provider review and signature in EHR.

Requirements & Tech Stack

• High school diploma or G.E.D. equivalent.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
• Ability to problem-solve preferred.
• Possess effective interpersonal and communication skills preferred.
• EPIC (Electronic Medical Record) experience preferred.

Certifications/Licensures Required

• Current BLS-C upon hire or successful completion by end of orientation.

Additional Requirements

• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum).
• OR
• Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years.
• OR
• Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting.
• OR
• Licensed Practical Nurse (LPN).
• OR
• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in a clinical medical setting within the past five (5) years.
• OR
• Military trained medical personnel with at least one-year clinical experience in a clinical medical setting within the past five (5) years.
• Must successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.