Office Operations Assistant, Family Medicine
Henry Ford Health
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- Patient careOperations
- Work
- On-site in Linden
- Pay
- Not stated by the employer.
- Skill demand
- Operations74%Patient care8%of 100 similar entry-level jobs posted in the US this week
- Listed
- Nov 5, 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Department
Join Henry Ford Medical Group, one of Michigan's largest physician organizations, dedicated to delivering coordinated care across primary and specialty practices throughout the region. Our team thrives on collaborative teamwork, leveraging leading clinical resources to build lasting relationships with patients and communities. As part of Henry Ford Health, you’ll contribute to a culture of excellence and innovation in healthcare.
Role Overview
As an Office Operations Assistant, you’ll be the first point of contact for patients and visitors, providing essential administrative and clerical support in a fast-paced medical setting. Your role is critical in ensuring smooth patient experiences, from check-in to appointment scheduling, while maintaining accurate records and supporting daily operations.
Key Responsibilities
- Greet patients and visitors, check patients in and out, and gather necessary documentation.
- Verify and enter patient demographic information accurately.
- Obtain and verify insurance authorizations and precertifications.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile daily reports and deposits for accuracy.
Requirements & Tech Stack
- High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
Qualifications
- Previous medical office front desk experience.