Admission counsellor

Role Description

This is a full-time, on-site Admission Counsellor role based in Navi Mumbai.

Key Responsibilities

• Engage with prospective students and families.
• Explain academic programs and admission processes.
• Guide students through application and enrollment steps.
• Conduct counseling sessions.
• Respond to inquiries via phone, email, and in person.
• Maintain accurate records of leads and admissions.
• Provide regular follow-up to potential applicants.
• Coordinate with academic staff.
• Participate in outreach or information sessions.
• Support basic administrative tasks related to admissions.
• Contribute to enrollment targets while maintaining a supportive and ethical approach to student guidance.

Requirements & Tech Stack

• Proficiency with basic computer applications.
• Proficiency with CRM tools.

Qualifications

• Strong Interpersonal Communication and Communication skills.
• Customer Service skills.
• Sales skills.
• Education-related knowledge or experience.
• Ability to work collaboratively with academic and administrative teams.
• Prior experience in counseling, admissions, or education services.
• A bachelor’s degree in any discipline is preferred; experience in education counseling or admissions may be considered in lieu of formal qualifications.
• Strong organizational and time-management skills.