Partner Support Associate
BrandMuscle
Pune0–2 yrs6h agovia Naukri
About the Role
- BrandMuscle is seeking a Partner Support Associate.
Key Responsibilities
- Handle incoming customer inquiries via phone, email, or chat.
- Troubleshoot and resolve customer issues efficiently.
- Document customer interactions and resolutions.
- Escalate complex issues to appropriate teams.
- Maintain customer satisfaction.
Requirements & Tech Stack
- Proficient in call center software and technology.
- Willingness to work on weekends with scheduled week offs as per business requirement.
- Show a willingness to learn new things and adapt to company guidelines and procedures.
Qualifications
- High school diploma or equivalent.
- Experience with Salesforce is a plus.