Associate WFO
BrightCHAMPS
Bengaluru, Karnataka, IndiaFresherJust nowvia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Lead generation
- Nice to have
- CRMMicrosoft Office
- Work
- On-site in Bengaluru · internship
- Pay
- Not stated by the employer.
- Skill demand
- CRM16%Lead generation12%Microsoft Office6%of 142 similar fresher jobs posted in India this week
- Listed
- 3 Nov 2026 · still open
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About the Role
Customer Care International Market - Associate WFO at BrightCHAMPS.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, concerns, and complaints effectively.
- Provide accurate information regarding classes, schedules, and services.
- Maintain proper call records and update CRM systems regularly.
- Coordinate with internal teams to ensure quick issue resolution.
- Deliver a positive customer experience through clear communication and empathy.
- Follow communication scripts, quality standards, and operational guidelines.
Requirements
- Excellent verbal communication skills in English (additional languages are a plus).
- Strong listening and problem-solving abilities.
- Comfortable working in a fast-paced environment.
- Basic knowledge of MS Office and CRM tools is preferred.
- Willingness to work on weekends with rotational week offs.
- Immediate joiners preferred.
Qualifications
- Graduate / Undergraduate students can apply.
- Freshers with strong communication skills are welcome.