Business Development & Operations Associate

About the Role

The Business Development & Operations Associate (Junior / Intern) role is a full-time, on-site position based in Ahmedabad. This role supports business development through client identification, outreach assistance, proposal preparation, and CRM maintenance. Operationally, it involves coordinating with organizers and internal teams, supporting event-day ticketing and access control, and ensuring smooth on-ground execution. The associate will monitor key performance metrics, assist with financial and sales reporting, and contribute to process improvements.

Key Responsibilities

• Support business development by identifying potential clients.
• Assist with client outreach.
• Prepare proposals for potential clients.
• Maintain CRM records.
• Coordinate with event organizers and internal teams.
• Support event-day ticketing and access-control workflows.
• Help ensure smooth execution of on-ground operations.
• Monitor key performance metrics.
• Assist in basic financial and sales reporting.
• Contribute to process improvements across ticketing, access control, and venue management.

Requirements & Tech Stack

• Proficiency with MS Excel / Google Sheets.
• Comfort with digital tools and CRM systems.
• Ability to work in a fast-paced, event-driven environment.

Qualifications

• Business Operations: Skills in coordination, process follow-through, and basic project management.
• Interpersonal & Communication: Strong abilities to interact effectively with clients, partners, and internal teams.
• Analytical & Finance: Analytical skills and fundamental finance knowledge to interpret data, prepare simple reports, and support revenue and cost tracking.
• Education & Experience: Pursuing or completed a degree in Business, Commerce, Management, Economics, or a related field. Prior internship or project experience in events, SaaS, or startups is an advantage but not mandatory.