Storage Customer Service Representative
U-Haul
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer serviceOperations
- Work
- On-site in Houston
- Pay
- Not stated by the employer.
- Skill demand
- Customer service80%Operations15%of 20 similar entry-level jobs posted in the US this week
- Listed
- Oct 31, 2026 · still open
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About the Role
U-Haul is seeking friendly, motivated individuals for the position of Storage Customer Service Representative. This role involves being the face of U-Haul's exceptional service, assisting customers with their needs.
Key Responsibilities
- Support the site manager with facility operations.
- Answer phone inquiries from active and prospective customers.
- Show storage units, explain the terms of rental agreements and prepare rental contracts.
- Perform general routine property cleanup and minor repair work.
- Ensure that all vacant storage units are clean, dry, secure and available for new customers.
- Perform other duties as assigned.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Requirements & Tech Stack
- Driver’s license and the ability to maintain a clean driving record.
- Excellent communication skills.
- Available to work on weekends and holidays.
Work Environment involves moderate risks or discomforts requiring special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands include some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.