Business Development Intern

About the Role

This is a Business Development Intern position at TravClan, a B2B Travel Tech startup focused on empowering travel agents. The role involves significant ownership in a fast-paced environment with a focus on innovation and growth, working closely with the founders and a passionate team.

Key Responsibilities

• Sole point of contact for building and managing a highly engaged community of business entrepreneurs/agents.
• Educating members about TravClan and managing 100-200 business accounts.
• Working closely with the finance, product, and marketing teams to improve processes, products, and reach.
• Ensuring healthy retention of agents and growing their business volume through TravClan.
• Ensuring customer delight by managing agent grievances related to payments, services, and products.
• Effectively managing feedback and escalations from customers and vendors.
• Hosting country-wide offline and online events and meet-ups for members.

Requirements & Tech Stack

• This role is available for 6 months.
• Stipend: Starts at INR 25,000 and can increase to INR 40,000 by the end of the 6 months.
• Months 1-3: INR 25,000
• Months 4-6: INR 30,000
• Office Location: Connaught Place, Delhi.
• Work Timings: Approximately 10–12 hours daily, starting at 9:30 AM.
• Work Schedule: 6 days a week, including Saturdays.

Qualifications

• Customer-Centric mindset.
• Enjoy speaking to clients on call.
• High ownership to complete work.
• Good at negotiating with suppliers.
• Willing to learn more.
• Ethical, hardworking, and 'passionate about startups' mindset.
• Excellent structured problem-solving ability.
• Good understanding of different business verticals.
• Disciplined & Process Oriented.
• Presence of Mind.

This role is not ideal for someone who is

• Not comfortable with sales/targets.
• Not comfortable speaking with customers on call for a minimum of 4-5 hours daily.
• Not good at resolving customer queries or escalations.
• Not excited about working on Saturdays.