Personal am Front Desk

About the Role

In the role of Front Desk Staff, you will be the first point of contact for visitors, clients, and business partners, ensuring a professional reception. This is a full-time, on-site position located in Alappuzha.

Key Responsibilities

• Greeting and directing guests.
• Operating the telephone system, taking and forwarding calls.
• Handling emails and general inquiries.
• Coordinating appointments.
• Assisting with document management.
• Ensuring smooth information flow between the front desk, team, and other departments.
• Maintaining a tidy and organized reception area.
• Assisting with administrative tasks such as mail and courier handling.

Qualifications

• Strong customer and service orientation with proven skills in Customer Service and Receptionist Duties for friendly and professional guest and caller interaction.
• Confident written and verbal communication skills, coupled with good Phone Etiquette, for clear, respectful, and efficient internal and external communication.
• Good Computer Literacy, including proficient use of email, Office applications, and common reception or booking systems.
• Structured work approach, organizational skills, and reliability, particularly in appointment management, document management, and coordinating front desk operations.

Advantageous:

• Experience in a comparable reception or service role.
• Knowledge of additional languages.
• A well-groomed, professional appearance.
• High discretion and trustworthiness.