Lead Researcher

About Us

BOMBAYDC is an award-winning design and technology company building best-in-class digital products for India’s leading enterprises and high-growth startups.

About the Role

Lead UX Researcher with a passion for human behavior, joining a dynamic design agency team in Mumbai, India. This role is for individuals who enjoy working at the intersection of design and research.

Key Responsibilities

• Lead end-to-end UX research efforts across multiple projects, from planning to reporting.
• Conduct user interviews, fieldwork, and usability testing to gather actionable insights.
• Analyze and interpret qualitative and quantitative data to identify user pain points, behaviours, and trends.
• Synthesize research findings into personas, journey maps, and actionable recommendations for design and business teams.
• Collaborate closely with cross-functional teams, including designers, UX writers, product managers, and developers, to align research insights with business goals.
• Prepare and deliver detailed research reports and engaging presentations to clients and stakeholders.
• Stay up-to-date on emerging UX trends, research methodologies, and tools.
• Ensure research activities align with ethical standards and protect user privacy and data confidentiality.
• Contribute to new business and strategy work.

Requirements & Tech Stack

• 6-8 years of hands-on experience conducting UX research, with a portfolio demonstrating impactful work.
• Strong expertise in mixed-method research approaches.
• Exceptional analytical and problem-solving skills, with the ability to translate data into strategic insights.
• Excellent communication skills—both verbal and written—enabling effective storytelling and presentation of research findings.
• Proficiency in UX research tools and data analysis software.

Qualifications

• Master’s degree or equivalent in Psychology, Sociology, Cognitive Science, Anthropology, or related fields.