HR Operations Analyst

About the Role

The HR Operations Analyst – Talent Acquisition assists Talent Acquisition and Human Resources Business Partner teams in providing comprehensive HR services to managers and employees. This role supports the consistent and effective application of Human Resources department policies, procedures, and practices. The HR Operations Analyst also maintains and prepares HR reports and acts as a liaison to HR Center Led Teams such as talent acquisition, total rewards, HRIS, and payroll.

Key Responsibilities

• Schedule internal and external candidate phone screens and in-person interviews, including travel arrangements when necessary.
• Respond to employment verification requests.
• Onboard new hires: Conduct New Employee Orientations, conduct reference checks, complete new hire paperwork, enter new hire information in the HRIS system, and update the company intranet.
• Provide administrative support, including processing general invoices for talent acquisition activities, candidate expenses, and relocation authorization.
• Partner with managers and 3rd party agencies to hire, onboard, and terminate contingent workers.
• Develop and prepare a variety of HRIS reports (e.g., HR KPIs, compensation, new hire, survey results, termination reports) and provide analysis and recommendations.
• Maintain job description filing and storage system and ensure consistent formatting practices.
• Create, update, and maintain organizational charts.
• Provide customer service to the employee population on various issues and escalate to appropriate HR staff or HR center-led teams when necessary.
• Assist with the administration of the performance management process, including maintaining accurate records and ensuring data accuracy for eligible employees.
• Administer the Tuition Reimbursement program.
• Conduct exit interviews for terminating intern, non-exempt, and limited term employees and coordinate the exit process for all terminating employees, including running analytics on exit trends.
• Prepare PowerPoint presentations for HR trainings and information sessions.
• Prepare documents for data entry of employee changes, terminations, etc.
• Assist with HR Business Partner projects and associated activities.
• Merit/Bonus process administration.
• Responsible for quarterly and annual reporting related to SOX auditing and compliance and HRIS systems like Dayforce, Ceridian, and Workday.
• Administer selection process for training and provide On-Demand training system administration.
• Audit HRIS system data and maintain HRIS controls and compliance.
• Develop SOPs (Standard Operating Procedures).
• Manage Unemployment claims via Equifax Case builder.
• Ensure invoices are paid timely in OnBase and/or S4/HANA.
• Partner with HRBP to support employee leave process (ADA, FMLA, etc.).
• Other duties as assigned.

Requirements & Tech Stack

• HRIS System experience highly preferred.
• Workday, Ceridian Dayforce, or other HRIS experience preferred.
• Excel (spreadsheets), Word (word processing), and PowerPoint (presentation development).
• Equifax Case builder, OnBase, S4/HANA.

Qualifications

• Bachelor’s degree in business, HR, or related field required or equivalent combination of education and experience.
• 0-2 years of experience in a Human Resources environment.
• Must maintain a high level of confidentiality and professionalism.
• High level of organizational and time management skills.
• Analytical skills and strong attention to detail.
• Ability to work independently and cooperatively with team members.
• Working conditions are normal for an office environment.