Microsoft 365 Operation Services Intern
Cox Enterprises
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- OperationsCustomer serviceData analysisBusiness analysisTroubleshooting
- Nice to have
- Microsoft Office
- Work
- On-site in Atlanta · internship
- Pay
- $24.23–$36.35 an hour
- Skill demand
- Operations78%Customer service20%Business analysis15%Data analysis5%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 11, 2026 · still open
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About the Role
Microsoft 365 Operations offers opportunities to collaborate with seasoned engineers, analyze new features, and enhance applications within the platform. Interns with the M365 Ops Team will have opportunities to gain technical skills utilizing various enterprise-level applications and provide valuable input to improve the user experience. We're looking for curious minds, who are interested in exploring new ideas, learning from others, and demonstrate an eagerness to try something new! As an intern at Cox Enterprises, you can Make Your Mark by helping us create new experiences, improve existing offerings, and deliver exceptional customer service. You are enabled to influence outcomes by applying your ideas and experiences, partnering across the technology organization and participating in the delivery of our services.
Key Focus Areas & Responsibilities
- Project collaboration, data analysis, and promoting organizational change.
- Learning about and potentially performing day-to-day duties of various M365 Operations roles focused on SharePoint, Teams, and/or Exchange email technologies.
- Performing data analysis and identifying opportunities for process improvement & proactive resolution.
- Assisting in creating and maintaining troubleshooting guides and best practice documentation.
- Support initiatives to increase user awareness.
- Stretch assignments as offered either within M365 Operations Team or by the Intern program.
Requirements & Tech Stack
- Must be a current Undergraduate with a graduation date not before December 2027.
- Subject to a background check.
Qualifications
- Proficiency with Microsoft Office and remote collaboration tools, such as Teams, Zoom, and/or Slack is a plus.
- Strong analytical skills and/or a willingness to learn.
- Strong organizational and problem-solving skills.
- Critical thinking.
- Self-motivated.
- Ability to communicate effectively.
- Ability to multi-task.
- Process-oriented and continuous-improvement mindset.
- High comfort level working in a fast-paced environment.
- Creative solutioning and interest in innovation.
Compensation: Hourly pay rate is in the range of $24.23 - $36.35/hour.
Intern/Co-Op sessions are considered temporary employment. No full-time employment commitments are made.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.