HR Generalist

About the Role

The HR Generalist is responsible for employee relations and taking care of employees.

Key Responsibilities

• Handle due process documents and proceedings such as admin hearings.
• Conduct or acquire background checks and employee eligibility verifications.
• Perform routine tasks required to administer and execute human resource programs including compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, occupational health and safety, and training and development.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to the appropriate staff.
• Attend and participate in employee disciplinary meetings, terminations, and investigations.
• Maintain compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources and talent management.
• Perform other duties as assigned.

Requirements & Tech Stack

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• BPO background and experience is a plus.