Analyst, Financial Operations
Razorpay
This job at a glance
- Who can apply
- Freshers · Bachelor's degree
- Must know
- AccountingOperationsSalesMicrosoft Office
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Sales24%Operations16%Microsoft Office12%Accounting7%of 100 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
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About Razorpay
Razorpay is a leading full-stack financial technology company that empowers businesses to move, manage, and grow money. Founded in 2014, Razorpay has become a fintech powerhouse driving India's digital payment revolution with a smarter, scalable stack that goes beyond transactions. The company embeds intelligence across its stack, including AI-native agentic payments, AI-assisted fraud detection, real-time risk intelligence, automated reconciliation, smart payouts, and predictive financial insights, making money movement faster, safer, and more efficient. Razorpay collaborates with ecosystem partners, including banks, networks, and regulators, to pioneer industry-first solutions shaping the future of fintech. Products span seamless checkouts to payroll automation, supporting early-stage startups to large enterprises in accepting, processing, and disbursing payments at scale. Razorpay processes over $180 billion in annualized transactions and is backed by global investors.
The Role
The Analyst, Financial Operations will work on issues and queries raised by merchants, customers, or banks concerning settlement, refunds, transactions, and payments. This role involves collaborating with different banks for quick issue resolution.
Key Responsibilities
- Dealing with banks for refunds and settlement issues.
- Close collaboration with the Finance team for reconciliation and other issues.
- Solving tickets/queries raised by merchants, customers, or banks.
- Resolving customer, merchant, or bank issues by leveraging good product knowledge.
- Reviewing and replying to queries on open tickets assigned on FreshDesk.
- Reconciling transactions and refunds with partner banks.
- Working with the Tech team for fixing refund and settlement issues.
- Liaising with other teams, especially Support / Sales, for query resolution.
- Managing aspects that impact the inflow and outflow of funds at a transaction level.
- Completing tasks considering SLAs and preparing weekly and monthly reports.
Requirements & Tech Stack
- MS Office knowledge is mandatory.
- Basic understanding of AI to explore and use in the process.
- Experience with FreshDesk (for ticket handling).
Qualifications
- Bachelor’s degree.
- Good communication and writing skills.
- Good analytical skills.
- Reconciliation Experience is a must.