Craft Recruiting Administrator

About the Role

The Craft Recruiting Administrator is responsible for supporting the field hiring process for candidates interested in employment or those being processed for hire into field roles. This is an office-based role with anticipated hours of 40 per week; overtime may be required as approved. Non-standard shifts, including weekends and holidays, may be necessary.

Key Responsibilities

• Answer the Craft Job Line and direct callers regarding openings, application procedures, and assist with online applications.
• Contact processing candidates and assist with technical questions related to onboarding/hiring paperwork.
• Contact processing candidates to remind them of pre-employment tasks, such as drug testing or hiring paperwork.
• Assist candidates with confirmation emails when they are cleared to proceed to the site.
• Assist the Recruiting Coordinator with updating candidate records.
• Other duties as assigned.

Requirements & Tech Stack

• Sharepoint
• O365
• Data entry systems

Qualifications

• At least six months of previous call center experience.
• Completion of high school diploma/GED.
• Spanish/English bi-lingual verbal and written is preferred.
• Ability to speak, read and type.
• Basic knowledge of shared documents via Sharepoint, use of data entry systems, O365.
• Utilize a keen eye for detail when working with all systems to provide accuracy.
• Ability to work individually and in a team environment.
• Excellent communication and people skills, outstanding customer service, and critical thinking skills.

Physical Requirements include:

• Standing or walking for long periods.
• Using arms and hands to reach, handle, or manipulate objects.
• Frequently lifting objects up to 25 pounds, occasionally up to 50 pounds.
• Climbing up and down ladders, scaffolds, and other objects.
• Stooping, kneeling, crouching, and crawling.
• Acceptable visual acuity (natural or corrected).
• Eye-hand coordination.
• Good physical fitness.
• Good sense of balance.
• Working at great heights.

Environment:

Craft Recruiters primarily work in a comfortable office environment, but may have exposure to site and weather conditions. Some locations may involve exposure to harmful materials or chemicals, fumes, odors, loud noise, or dangerous machinery. Personal Protective Equipment (PPE) is required in designated areas. Alertness and adherence to safety procedures are essential.