Workers' Compensation Claims Associate
Berkshire Hathaway GUARD Insurance Companies
This job at a glance
- Who can apply
- New grads and up to 2 years · Diploma
- Must know
- ExcelMicrosoft Office
- Nice to have
- Customer service
- Work
- On-site in Greater Phoenix Area
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office51%Customer service39%Excel34%of 100 similar entry-level jobs posted in the US this week
- Listed
- Oct 28, 2026 · still open
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About the Role
Berkshire Hathaway GUARD Insurance Companies is hiring entry-level Workers' Compensation Claims Adjusters. This role offers an opportunity to start a career in insurance and claims. No prior Workers' Compensation claims handling experience is required. You will participate in a structured training program to learn the fundamentals of Workers' Compensation claims handling, including claims evaluation, compensability, medical management, benefit delivery, and return-to-work practices.
Key Responsibilities
- Learn to evaluate claims and determine compensability in accordance with applicable laws and company guidelines.
- Communicate with employers, injured workers, medical providers, and other parties throughout the claim process.
- Authorize and monitor medical treatment and coordinate care with providers.
- Support return-to-work efforts and the timely delivery of appropriate benefits.
- Maintain accurate and timely documentation of claim activity.
- Develop the skills needed to independently manage Workers’ Compensation claims as training progresses.
Requirements & Tech Stack
- Microsoft Office (Word, Excel, Outlook)
- Strong communication and organizational skills.
- Comfortable with frequent phone communication and multitasking.
Qualifications
- Associate or bachelor's degree and experience in customer service or a service-oriented environment preferred.
- Candidates without an associate or bachelor's degree must have a high school diploma or GED and 1-2 years of relevant insurance experience.
- Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including cost, training, and compliance with ongoing continuing education requirements.
Primary Locations: Wilkes‑Barre, PA or Scottsdale, AZ.