Associate Product Manager
Flexiple
India0–3 yrs1h agovia LinkedIn
About the Role
This role focuses on the crucial layer of product experience that impacts daily users, such as enrollment flows, report card exports, and settings explanations. It involves understanding user pain points and driving improvements.
Key Responsibilities
- Listen and observe by sitting in on support escalations and school onboarding calls.
- Read through user feedback to identify friction points affecting renewals.
- Write lightweight specifications for fixes and small features.
- Collaborate with engineers to get features built.
- Verify the impact of launched features.
- Manage the intake of feature requests from sales and customer success teams.
Requirements & Tech Stack
- Excel, SQL, or a product-analytics dashboard familiarity.
- Comfort in writing a clear one-page specification without supervision.
Qualifications
- 0-3 years of experience.
- Prior experience in product, customer success, or business analysis at a software company is ideal.
- Patience to engage with and take feedback seriously from teachers and school administrators.