Dairy Supervisor

About the Role

• Create a smooth and positive checkout experience for customers.
• Help complete purchases accurately while keeping interactions friendly and efficient.
• Ensure each visit ends on a strong note.
• Keep the front end organized, clean, and running consistently throughout the day.
• Rotate between tasks like handling transactions, collecting carts, restocking supplies, and maintaining the checkout area.
• The work stays active, making it a good fit for someone who enjoys variety and staying engaged in a fast-paced environment.

Key Responsibilities

• Handling transactions.
• Collecting carts.
• Restocking supplies.
• Maintaining the checkout area.
• Bagging groceries.
• Answering customer questions.
• Assisting with bagging.
• Cart retrieval.
• General front-end upkeep.

Requirements & Tech Stack

• Must be 16 years of age or older (or 18 years of age or older, depending on local/state requirements).
• Completion of company cashier or front-end training upon hire.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Qualifications

• Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance.
• Transaction Handling: Processing purchases accurately, including cash, card, and digital payments.
• Attention to Detail: Accuracy in scanning, pricing, produce codes, and order completion.
• Basic Math Skills: Handling cash transactions, counting change, and balancing registers.
• Organization & Time Management: Managing multiple tasks while maintaining steady workflow.
• Store Support Awareness: Assisting with bagging, cart retrieval, stocking, and general front-end upkeep.
• Problem Awareness: Recognizing and addressing pricing, transaction, or customer service questions.
• Operational Awareness: Following company policies, register procedures, and checkout processes.
• Adaptability: Comfort managing changing tasks and customer flow throughout the shift.
• Physical Capability: Comfort with standing for extended periods, lifting up to 50 lbs., and working indoors and outdoors as needed.
• Basic math and communication skills required.
• Prior customer service experience preferred but not required.