2027 Platforms & Technology Consulting Intern

About the Role

West Monroe is seeking Consulting Interns to join their Platforms and Customer Strategy team within the Technology and Experience (TechEx) Practice. Interns will collaborate with clients across industries, focusing on strategy, digital transformation, technology platforms like Salesforce, and technology architecture and integration. The role offers hands-on experience in technology strategy, architecture, and systems integration to drive solutions for clients' marketing, sales, service, and eCommerce operations.

Key Responsibilities

• Conduct interviews, gather insights, and document business needs
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs
• Map workflows, redesign processes, and create technical documentation
• Configure/program on Salesforce or ServiceNow, develop integrations, and migrate data
• Write and execute test scripts, manage deployments, and support DevOps
• Create and deliver end-user training materials
• Support strategy workshops, process improvements, KPIs, and financial modeling
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes

Requirements & Tech Stack

• Languages: Apex, Java, Python, JavaScript, TypeScript
• Web Development: HTML, CSS, modern frameworks
• Databases: SQL, cloud-based platforms
• Integration Tools: MuleSoft, Dell Boomi, APIs
• Platforms: Salesforce, ServiceNow, Hubspot
• DevOps: Git, CI pipelines, IDEs

Qualifications

• Sharp analytical thinking and an interest in solving complex problems
• Effective written and verbal communication skills
• A collaborative mindset and enthusiasm for working as part of a team
• Ability to stay organized and manage priorities in a dynamic environment
• Demonstrated leadership through academics, extracurricular activities, or prior work experience
• Curiosity about emerging technologies, including AI, and a passion for continuous learning and innovation
• Required Qualifications:
• Bachelor’s degree in progress, with an expected graduation date between December 2027 and August 2028
• Minimum cumulative GPA of 3.0
• Legally authorized to work in the United States without limitation or sponsorship
• Reside within 50 miles of your assigned office prior to your start date
• Ability and willingness to travel (up to 50%)
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs
• Preferred Qualifications:
• Majors in: Computer Science, Software Engineering
• Minors in: AI Engineering, Data Science