A
Ground Staff
airindia
Udaipur, Rajasthan, IndiaFresher5m agovia LinkedIn
This job at a glance
- Who can apply
- Freshers · Diploma
- Must know
- OperationsHelp deskCustomer service
- Work
- On-site in Udaipur
- Pay
- Not stated by the employer.
- Skill demand
- Operations61%Customer service27%Help desk5%of 98 similar fresher jobs posted in India this week
- Listed
- 28 Oct 2026 · still open
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Air India
About the Role
This is a full-time, on-site Ground Staff role based at Udaipur Airport.
Key Responsibilities
- Assist passengers at check-in counters, boarding gates, and arrival areas.
- Ensure accurate documentation and baggage handling coordination.
- Facilitate smooth passenger flow.
- Provide clear information and address passenger queries.
- Support special assistance passengers.
- Coordinate with flight operations teams for timely departures and arrivals.
- Utilize computer systems for ticketing, seat allocation, and reporting.
- Follow all safety and security procedures.
- Maintain a professional appearance and represent Air India’s service standards.
Requirements & Tech Stack
- Computer Literacy skills to operate check-in systems, ticketing platforms, and basic office applications.
- Understanding of Aircraft and Aviation operations to follow airport procedures, safety guidelines, and coordination protocols.
- Ability to work flexible shifts, including weekends and holidays.
- Ability to stand or walk for extended periods in a fast-paced environment.
Qualifications
- Strong Communication and Customer Service skills.
- High school diploma or equivalent.
- A diploma or certification in aviation, hospitality, or travel management is an advantage.
- Strong problem-solving skills and attention to detail.
- A professional, gender-neutral, and inclusive approach to serving diverse passengers.