Entry-Level Customer Success Representative
Bennetts Company
Chicago, ILFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- OnboardingCRMCustomer service
- Work
- On-site in Chicago
- Pay
- Not stated by the employer.
- Listed
- Nov 9, 2026 · still open
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About the Role
Entry-Level Customer Success role supporting young adults and employer partners in workforce development programs.
Key Responsibilities
- Respond to participant and partner inquiries with timely, accurate support.
- Assist with onboarding for new students and participants.
- Track participant progress and outcomes to support program success.
- Coordinate meetings and workshops for participants and partners.
- Maintain accurate records in CRM or database tools.
- Escalate complex issues to senior staff while ensuring follow-through.
- Deliver an exceptional, equity-centered customer success experience.
Qualifications & Skills
- Strong communication and customer service mindset.
- Comfort working with participants and employer partners.
- Ability to organize, track details, and maintain clean documentation.
- Basic proficiency with CRM/database tools.
- Collaborative, inclusive approach aligned with mission-driven impact.