Associate Analyst, Insights & Enablement

About the Role

The Associate Analyst, Insights & Enablement role supports the implementation and evolution of the Contract Lifecycle Management (CLM) platform for the Services organization at Mastercard. This is a hands-on, execution-focused role at the intersection of sales enablement, product management, and process transformation.

Key Responsibilities

• Support the design, preparation, and optimization of Services contracting workflows within the CLM platform.
• Assist in translating business requirements into structured workflows, rules, and templates within CLM.
• Work closely with stakeholders (Legal, Sales, Operations) to map and migrate contractual constructs into systemized processes.
• Participate in testing of new CLM features, including identifying issues, validating outputs, and supporting remediation efforts.
• Leverage tools such as Ironclad, Salesforce, Signavio, CPQ, and other enablement platforms to enhance execution and efficiency.
• Contribute to continuous improvement initiatives focused on automation, standardization, and simplification of contracting processes.
• Ensure accuracy, consistency, and governance across workflows and system outputs.

Requirements & Tech Stack

• High degree of problem-solving ability.
• Strong and effective communicator.
• Strong exposure in one or the other data analysis tools (Excel/SQL/Python), PowerPoint, and Word; ability to create structured analyses, clear presentations, and professional documentation.
• Experience or interest in Sales Enablement, Process Transformation, or Product Management.
• Exposure to process mapping tools (e.g., Visio, Signavio) or workflow design concepts.
• Ability to work effectively in cross-functional, global teams.
• Strong stakeholder management skills with the ability to listen, align, and influence.
• Structured problem-solver with attention to detail and a bias for execution.
• Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment.
• Strong verbal and written communication skills.
• Comfortable working with ambiguity and evolving requirements.
• Proficiency in leveraging AI tools to enhance productivity, enable effective multitasking, and operate at a high pace in a demanding environment.
• Flexible to collaborate across global time zones.

Important Note: This role is focused on Sales Enablement, Contract Lifecycle Management, and Process Optimization, and is not a Data Science or core Data Analytics role.