Coordinated Care Associate
Arcare
Paducah, KY0–2 yrs45m agovia LinkedIn
About the Role
Arcare is seeking a friendly, organized, and detail-oriented Coordinated Care Associate to join their team. This full-time position (Monday-Friday, 8:00 AM - 5:00 PM) involves assisting the Administrative Director of Coordinated Care and the Assistant Administrative Director with everyday tasks directly associated with the Coordinated Care program. The role is responsible for supporting work operations for all coordinated care activities by following policy and procedures and maintaining quality results. 10-25% travel is required.
Key Responsibilities
- Identify program participants from internal and external referrals.
- Manage insurance eligibility status.
- Schedule appointments.
- Conduct outreach.
- Assist with advertisement, promotion, and educational articles for local communities regarding Coordinated Care Services.
- Provide patients and families with information about available Coordinated Care services.
- Ensure patient confidentiality and provide patients with needed information.
- Perform all duties in compliance with organizational Safety and Infection Control Policies.
- Adhere to all HIPAA, JCAHO, OSHA (Occupational Safety and Health Administration), and Corporate Compliance rules and policies, and inspire others to comply.
- Actively participate in the evaluation, planning, and revision of the Coordinated Care Program.
- Other job duties may be assigned.
Essential Functions
- Assist teams with scheduling patient visits for Diabetes Self-Management Education, Medical Nutrition Therapy, Intensive Behavioral Therapy for Cardiovascular Disease, and provides administrative support to other Coordinated Care services as needed.
- Develop and maintain computerized record management systems to store and process data and information to produce reports related to the Coordinated Care Program.
- Maintain communication between medical staff and management team by attending meetings as requested.
- Prepare reports to inform management of the status and progress of programs, services, and quality initiatives related to all Coordinated Care Services.
Requirements & Tech Stack
- Basic computer knowledge is preferred.
- Develop and maintain computerized record management systems.
Qualifications
- High school diploma or equivalent.
- Strong communication skills with the ability to work independently and collaboratively in a team.