Service Engineer Apprentice/Trainee

About the Role

• Join the service organization supporting customer machine service, installation, and relocation activities.
• Progress through a competency-based apprentice program for 2 years before certification and promotion to Service Engineer.

Key Responsibilities

• Participate in training and development to learn how to repair, install, and move machines.
• Complete required classroom, factory, and online training, passing coursework with 80% or higher.
• Shadow Service Engineers on service calls by traveling to customer sites and assisting during on-site work.
• Learn through observation and hands-on assistance while supporting service activities during customer engagements.
• Develop technical documentation discipline and reporting habits.

Requirements & Tech Stack

• High School diploma or GED.
• Demonstrated mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
• Analytical and problem-solving abilities.
• Ability to communicate professionally and build positive relationships.
• Ability to travel domestic and/or internationally for training and customer visits.
• Must hold a current passport.

Qualifications

• Strong mechanical curiosity.
• Willingness to learn technical systems.
• Confidence to communicate professionally in customer-facing environments.